THE Service Excellence Guide: from Service Design to Service Recovery
THE Service Excellence Guide: from Service Design to Service Recovery
Feb 12, 2021
ehl.edu
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
21 Key Customer Service Skills (and How to Develop Them) - Help Scout
10 months ago
helpscout.com
How To Evaluate Service Recovery Strategies Effectively?
3:14
How To Evaluate Service Recovery Strategies Effectively?
1 month ago
YouTubeCall Center Pro Strategies
What are the Three Steps for a Successful Service Recovery?
3:30
What are the Three Steps for a Successful Service Recovery?
5.6K viewsJul 23, 2021
YouTubeRon Kaufman
How Does Effective Service Recovery Improve Customer Retention? - BusinessGuide360.com
3:36
How Does Effective Service Recovery Improve Customer Rete…
18 views8 months ago
YouTubeBusiness Guide 360
Master the Art of Service Recovery: Building Lasting Customer Loyalty
0:41
Master the Art of Service Recovery: Building Lasting Customer Loyalty
527 viewsJul 21, 2024
YouTubeJason Littrell
What Is Effective Expectation Management In Service Recovery?
5:41
What Is Effective Expectation Management In Service Recovery?
2 months ago
YouTubeCustomer First Leadership
2:57
When To Provide Next Steps In A Service Recovery Reply?
1 month ago
YouTubeHospitality Management Mastery
5:19
Customer Service Problem-Solving | Definition & Examples
43K viewsSep 15, 2020
Study.comMorgan Gannarelli
2:18
What Is The Best Follow-up Protocol For Service Recovery? - Custome…
3 views4 months ago
YouTubeCustomer Support Coach
3:33
How To Make Customers Feel Heard In Service Recovery? - Call Cente…
7 views5 months ago
YouTubeCall Center Pro Strategies
3:01
What Is A Service Guarantee And How Does It Relate To Service Rec…
36 views5 months ago
YouTubeCustomer Support Coach
3:10
How Can Culture Improve Service Recovery Success? - Customer S…
4 views3 months ago
YouTubeCustomer Support Coach
3:06
What Is Proactive Service Recovery? - Customer Support Co…
8 views7 months ago
YouTubeCustomer Support Coach
3:08
What Is Service Recovery In Customer Support? - Customer S…
19 views4 months ago
YouTubeCustomer Support Coach
2:39
What Is Agent Empowerment In Customer Service Recovery? - Cu…
7 views2 months ago
YouTubeCustomer Support Coach
3:24
Why Is Service Recovery Important? - Customer Support Coach
64 views7 months ago
YouTubeCustomer Support Coach
10:12
Create and customize recovery plans
3 months ago
MicrosoftJeronika-MS
3:18
How To Manage Customer Expectations During Service Reco…
2 months ago
YouTubeCustomer First Leadership
What Is The ROI Of Proactive Service Recovery? - Customer Su…
7 months ago
YouTubeCustomer Support Coach
2:34
The Right Words at the Right Time - Customer Service Recovery for B…
33K viewsJun 3, 2015
YouTubeAtana
12:03
Introduction to Service Recovery
3K viewsJun 4, 2021
YouTubeUnconditional Learning
3:47
What Verbal Communication Techniques Lead To Customer Se…
7 views3 months ago
YouTubeCustomer Support Coach
1:18
Service Recovery - Customer Service Training
4.5K viewsFeb 10, 2017
YouTubeCustomer Service Training by Telephone Doctor
7:54
The Best Service Recovery Story... Ever!
98.2K viewsAug 15, 2017
YouTubeJon Picoult
6:22
The 5 Most Important Steps to Better Customer Service
93.3K viewsNov 12, 2014
YouTubeBusiness Blueprint
14:05
13 tips how to improve your customer support
260.7K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
4:09
8 essential customer service skills to improve the customer experien…
851.1K viewsAug 24, 2023
YouTubeZendesk
5:24
Beginner's Guide to Customer Support Responsibilities
17.3K viewsJan 27, 2021
YouTubeAcademy Freshworks
2:12
8 tips to delivering excellent customer service
45.9K viewsJan 26, 2018
YouTubeLagos State Employment Trust Fund
See more videos
Static thumbnail place holder