AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

As financial advisors look ahead to 2026, some are treating the new year as a reset, while others are doubling down on what’s ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

It’s 2026, and it’s time to level up your practice. Thanks to online software and artificial intelligence, there have never ...

In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone to view, modify, and enhance. Unlike proprietary CRM systems, which come ...

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded The ...

Researchers show how pig butchering-as-a-service providers equip scam networks with turnkey tools and infrastructure for ...

Our writer spent 30 hours traveling with arctic wolves and gained a new appreciation for these predators of the tundra. Wolves pick at the remains of a muskox. To get this image, photographer Ronan ...

Luxury Presence’s new artificial intelligence–driven Presence CRM platform is scheduled to roll out in February.

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

Salesforce leads in CRM market, controlling 23.9% in 2023, outpacing major rivals. Acquisitions fueled growth; post-IPO $10k investment in Salesforce now worth ~$645k. Despite industry challenges, ...