The SNO911 center uses an AI program designed by Everett firm Aurelian to quickly deal with routine complaints such as barking dogs and illegal fireworks. Named Ava, the automated virtual assistant ...
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Bizarre 911 Calls That’ll Make You Shake Your Head
When emergencies strike, dialing 911 is the right move. But not everyone seems to understand what counts as an emergency. From people demanding help with bad pizza orders to toddlers begging for ...
As weather uncertainty looms, emergency responders say patience and proper use of 911 will help crews respond safely and efficiently.
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