Editor's note: This is the last of a three-part series on networking. The first part, which appeared in the June 13 issue of Federal Computer Week, focused on efforts to consolidate networks. The ...

Another notable voice-over-IP product trend is the growing number of complete voice-over-IP systems now offered. These products incorporate one or more voice-over-IP gateway models, along with a voice ...

When Education Department officials adopted voice-over-IP technology two years ago, they wanted technology that could smoothly handle customers' calls to the Federal Student Aid office. Now, they view ...

Enid Police Department is using a new phone system allowing callers to directly reach divisions within the department through a menu or using a dial-by-name directory. “We’ve made it very ...

Kool Smiles, a network of dental offices in Atlanta with a mission to expand access to high-quality dental care to underserved children and young adults, has replaced its traditional telephony system ...