A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Consumers don't trust what they don't understand. It makes digital service and social media companies that depend on dense terms-of-use contracts some of the least trusted companies out there. But ...

Ergonomics training is only effective if workers and supervisors truly understand it—plain language reduces confusion, ...

Plain Language is communication that people can easily understand. Community Perspectives on Communicating in Plain Language primer is designed to help researchers connect with individuals and ...

Using Plain Language in communications has shown substantial results in saving customers time, resources, and most of all, headaches that result from confusion. This downloadable playbook gives ...

Plain language is communication that people can easily understand at first reading. Plain language does not use jargon or slang, but simple words and terms to make a topic more relatable and ...

There is a telling Calvin and Hobbes comic in which Calvin expresses a newfound realization about writing: “With a little practice, writing can be an intimidating and impenetrable fog!” As evidence, ...

To help reduce the misuse and misunderstanding of current science, scientific research needs to be explained in language the ...