First, I want to acknowledge and celebrate your courage for reaching out, showing your ASK, and requesting support while working in a toxic work culture. It’s not easy and it’s evident that you desire ...
Difficult conversations are a human inevitability. Here’s how emotionally secure people turn them to their advantage.
A common management problem occurs when a supervisor identifies an employee performance problem but lacks the confidence or tools to implement a sustained solution. This challenge is magnified when ...
Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to ...
New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...
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The art of managing difficult conversations
In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...
Instructions for Guests Participants will learn the basics of Kim’s Critical Conversation model in session 1. Participants who would like to pursue a Certificate in Kim’s Critical Conversation model ...
Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...
Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...
Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...
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