As a small business owner, you're probably going to spend the better part of every day communicating – communicating with your employees, customers, potential customers, vendors, as well as ...

Standards are established for a reason in business — repeatable processes yield repeatable results. But that doesn’t mean some flexibility shouldn’t be allowed under certain circumstances. The key is ...

Effective communication is a connection between people that allows for the exchange of thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced when a speaker sends ...