Once again, The Durango Herald failed to use fair and balanced journalism in the Nov. 20 and 30 stories covering La Plata Electric Association’s AMI/Smart Meter opt-out program. During the last three ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Energy expert Richard Neudegg says the rules, which are coming into place in this month, will unlock 'new and often cheaper' ...

The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...

Energy regulator Ofgem has made an announcement ...

SAN DIEGO — Faced with scathing complaints over water bills that go back years, the city of San Diego is now undertaking major changes. This includes the way its Public Utilities Department tracks ...