Four states are taking action on self-checkout amid rising theft concerns - here's what shoppers need to know ...

Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also need to provide a decent customer experience and control “shrink”, the name ...

Beyond the broader 2026 store changes recently making headlines, the quiet reversal of the self-checkout model, once pitched as the absolute future of retail, deserves a closer look at the data ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

Carrie Jernigan, a legal expert and criminal defense attorney, is warning shoppers to avoid self-checkout registers at stores. She highlighted the risks of self-checkout kiosks, as they may lead to ...

WINTER HAVEN, Florida -- Police in Florida are looking for a group of people who used a Walmart self-checkout as their own personal slot machine. Last week, at least eight people who appeared to know ...

California SB 442 aims to regulate self-checkout machines in stores, requiring a dedicated employee to assist customers. The bill also limits items allowed in self-checkout and expands the ban on ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...