A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...
Oracle's efforts to please its UK users seem to be succeeding, with a survey finding customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...
Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...
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