NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
SAN FRANCISCO, Oct. 2, 2017 /PRNewswire/ -- Oracle OpenWorld – Oracle has extended the Oracle Customer Experience (CX) Cloud Suite with a series of new innovations that connect data, experiences and ...
Oracle recently announced sales-oriented updates for Oracle CX Cloud, updates for Oracle Marketing Cloud, the introduction of Oracle Service Logistics Cloud, and an integration between Oracle CX Cloud ...
SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), a global leader in experience management and a member of Oracle PartnerNetwork (OPN), today announced it plans to integrate with Oracle CX ...
As part of the upgraded Oracle RightNow Chat Cloud Service integration, RightNow CX Cloud Service users can leverage more than 70 built-in rule conditions from the Engagement Engine Cloud Service.
Oracle today launched several updates to the Oracle Customer Experience (CX) Cloud at its Oracle OpenWorld user conference in San Francisco. The latest updates include digital assistants for sales, ...
The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...
With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and offer embedded automation, without requiring custom agent frameworks.
Oracle ORCL recently introduced Oracle Utilities Agent Service, a cloud application specifically for utility customer service teams. Agent Service combines Fusion CX and utility applications to ...
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