At Convergence 2009, the semiannual New Orleans event for Microsoft Dynamics lineup of business-management solutions, Microsoft Business Solutions Corporate Vice President Kirill Tatarinov outlined a ...

Enables businesses to meet customer expectations by improving their omnichannel buying experience and supply chain efficiency using AI and machine learning New Delhi, November,10 2021: Microsoft India ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

During her years at CNET News, Ina Fried changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. Microsoft is looking to liven up its Microsoft Dynamics ...

LAS VEGAS, March 16, 2004 — Today at the third annual Microsoft Management Summit, Bob Muglia, senior vice president of the Windows Server Division at Microsoft Corp., laid out Microsoft’s unique ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

The lure of dynamic computing is quite strong. This new paradigm is supposed to help IT organizations more rapidly respond to business needs in real time. Not only should it improve an organization’s ...

Today at the third annual Microsoft Management Summit, Bob Muglia, senior vice president of the Windows Server Division at Microsoft, laid out Microsoft’s vision and technology road map for reducing ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...