At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

ServiceNow recognized for its ability to execute and completeness of vision “ServiceNow’s leadership in ITSM stems from our belief that people’s experiences with technology at work should be as simple ...

ServiceNow Software Asset Management allows organizations to go beyond traditional reporting by providing remediation options to fix non-compliance within a single System of Action. It leverages data ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...