State governments are stepping into a new era of digital service delivery by exploring generative artificial intelligence (GenAI), to make interactions with citizens faster and more responsive. The ...

Every transformative technology arrives with both promise and peril, and generative AI (GenAI) is no exception. I’ve seen leaders swing between unbridled enthusiasm and deep unease—sometimes in the ...

Artificial intelligence is rapidly reshaping how organizations operate, make decisions and use data. What is less widely understood is how profoundly it is also reshaping risk, particularly for ...

Model poisoning, where training data is manipulated to introduce vulnerabilities or biases, is a significant threat. Here are some strategies to mitigate it. By following these best practices and ...

Just a few years ago, several cybersecurity reports proclaimed that there was minimal evidence that bad actors were using generative AI tools to launch new or more sophisticated cyber attacks. Indeed, ...

August 15, 2024 - With the release of ChatGPT, an era of generative artificial intelligence (genAI) began, and along with it, a spectrum of genAI models — from open to closed — has emerged. In this ...

We’re now well past the midway point for 2024, and it’s clear that artificial intelligence (AI), particularly generative AI (genAI), is solidifying its role as an essential contact center technology.

TOKYO--(BUSINESS WIRE)--NTT DATA, a global digital business and IT services leader, has today launched a new global research report uncovering the use of generative AI (GenAI) in the banking sector ...

We are on the verge of the AI revolution. ChatGPT and other large language models (LLMs) allow people to interact directly with AI for several everyday use cases. For the first time, most consumers ...