In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...
Ask executives from any company that has achieved consistent improvements in customer service and they will tell you that they could not have done it without putting in place a comprehensive and ...
A group of high school students from across Lawrence County who participate in Youth Leadership Lawrence graduated from an overnight customer service training program at the Double Tree Hotel in ...
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