Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...

Brian Tuite is Co-founder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. For decades, customer contact leaders have looked for ways ...

For engineering and system integration firm Trident Automation, creating and keeping customer trust is as important as understanding the technology being implemented. To that end, the team does ...