Businesses can now combine the visual world with conversational intelligence for more natural and responsive AI interactions SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice AI and ...

Spoken language understanding (SLU) and dialogue systems form the backbone of interactive computing, enabling machines to interpret, process, and respond to human speech. These systems integrate ...

Linguistics and computer science researchers have discovered some of the root causes of why AI large language models perform poorly in human-like conversations. When you have a conversation today, ...

Healthcare companies have a truth problem—a human understanding problem. People don’t always tell the full story. Surveys get half-truths, interviews get sugarcoated and focus groups get filtered. We ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

The modern customer has just one need that matters: Getting the thing they want when they want it. The old standard RAG model embed+retrieve+LLM misunderstands intent, overloads context and misses ...