A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity. Artificial intelligence (AI) is transforming business operations by significantly ...

An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.

Apple is poised to make a significant impact on the AI landscape with its upcoming Siri chatbot, codenamed “Campos.” This advanced AI assistant is set to debut alongside iOS 27, iPadOS 27, and macOS ...

On a special episode (first released on July 3, 2025) of The Excerpt podcast: Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

Building a chatbot can feel like an overwhelming task, especially when you’re juggling multiple tools and trying to ensure everything works seamlessly. If you’ve ever found yourself stuck between ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

For a couple of years, Allan Brooks had been asking ChatGPT the kind of questions familiar to many people. "I would use it for random queries like, you know, 'My dog ate shepherd's pie — is he gonna ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

How are people using AI for therapy? A growing number are sharing their anxieties, frustrations, and darkest thoughts with AI chatbots, seeking advice, comfort, and validation from a sympathetic ...