Level 3 Communications has expanded its suite of voice over IP offerings with a new toll-free calling service designed to help call center operators, service providers and others reduce their monthly ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The shift to digital during the pandemic put pressure on customer service ...

Artificial intelligence-powered call center services startup Level AI today announced that it has raised $39.4 million in new funding to scale its product offering and increase its headcount. Founded ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...