As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

Opinions expressed by Entrepreneur contributors are their own. To start us off, let us first understand the meaning of a chatbot. A chatbot is a tool that employs Artificial Intelligence to simulate a ...

Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...