Auto and home insurers have spent the past year adding dozens of new features and refinements to their mobile apps, such as automatic collision reporting capabilities, enhanced image upload and body ...

After a car accident, gathering information at the scene is one of the most important steps in the claims process. Your car insurance company may recommend a preferred vendor for repairs, but you can ...

It’s easy to forget about car insurance — until you need to file a claim, that is. Being in a car accident can be very stressful. Luckily, insurance companies make filing a claim relatively easy. Most ...

Making a car insurance claim can be stressful and complicated. Knowing what to do and having the right information helps make the process smoother. Continue reading to learn the necessary steps for ...

Despite falling auto insurance rates, customer satisfaction with claims handling remains surprisingly flat.

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

Car accidents are overwhelming, even if no one’s hurt and the damage looks minor. But once the adrenaline fades, you’re left with questions: Do I need to call my insurance agent? What if the other ...

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