From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...

SAN DIEGO: In its first test among orthopedic surgery patients as a feasible tool for enhancing care and reducing surgical site infections (SSIs), an automated text and voice messaging system improved ...

After years of using the phone tree system -- where one person is in charge of calling two people and each of those people must call two more, and so forth -- to spread information, staff at the ...

Automated text-messaging systems supporting primary care patients following hospital discharge were associated with reductions in the use of acute care resources, a study found. Noting the ...

Barnes-Jewish Hospital in St. Louis tested a two-pronged communication system with 430 orthopedic surgery patients. EpxDecolonization reminds patients to fill their antibiotic ointment and body wash ...