The boom in "generative" artificial intelligence may usher in the "next productivity frontier" in the workplace, but it could also cause job losses and disruption for some knowledge-based workers such ...

Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. There’s a common issue with generative AI. I’ll explain with an example from a ...

Enterprise management software company Workday Inc. today announced that Sana for Workday is now available worldwide, ...

Artificial intelligence is touching every aspect of how we engage with information (and much more) these days. Today, a startup building out a business based on one particular application of that — ...

Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex ...

These past few months have not been kind to any of us. The ripples caused by the COVID-19 crisis are felt far and wide, and the world's economies have taken a staggering blow. As with most things in ...

Over time, the loss of human expertise caused by AI use can impair the quality of that very AI—in the worst case, insidiously and unnoticed. This is the finding of a new study by researchers from the ...

Acuity Knowledge Partners, a London-based provider of bespoke research, data management, analytics and AI solutions to financial institutions, has acquired Ascent, a UK company whose software supports ...